ENSURING SAFETY: TMT250 TRACKER FOR HOTEL WORKERS

Introduction

The hospitality industry is a significant economic driver, contributing over 11% to the global GDP. However, safety hazards and security risks remain prevalent challenges for hotel and resort workers, their management, and employers. Teltonika Telematics offers an innovative solution to address these concerns with an autonomous GPS tracker.

Challenges

Recent studies highlight a concerning issue of violence against hospitality workers, with over 60% facing sexual harassment, bullying, or racial abuse. A preliminary study by Unite revealed that 89% of hospitality workers had encountered one or more incidents of sexual harassment.

The hospitality industry has undergone significant changes in recent decades, including shifts in ownership and management structures and the rise of online reservation systems. Despite its growth, the industry faces two primary occupational safety issues:

1. Workplace Accidents: According to the International Labour Organization, there are approximately 340 million workplace accidents and 160 million victims of work-related diseases worldwide each year.

2. Health Risks: WorkSafeBC’s statistics from 2014 to 2018 indicate that ‘struck by’ and ‘falls’ are among the most common causes of injury in the tourism and hospitality industry, accounting for 23% and 16% respectively. These injuries can be costly for employers, emphasizing the need for effective measures to protect the safety of hotel and resort workers and avoid potential lawsuits.

Solution

Teltonika Telematics presents a cost-effective solution to address these challenges with the Teltonika TMT250 autonomous personal GPS tracker. This compact device features a robust IP67-rated casing and GNSS, GSM, and Bluetooth® connectivity. It collects and transmits the coordinates of a person of interest to a dedicated server via a GSM network, making it ideal for locating employees, including hospitality staff. The TMT250 includes an easily accessible emergency button for instant alerts in case of an incident. It also features pre-programmed events like Man-down, Alarm, and No-movement to ensure personal safety. Its 800 mAh Li-Ion battery and multiple sleep modes ensure long battery life for continuous operation. The solution incorporates the Teltonika EYE Beacon, a wireless Bluetooth® LE accessory with up to 10 years of battery life. It is designed for quick and easy configuration and integration, saving valuable time and company resources.

How it Works

The TMT250 personal GPS tracker is provided to relevant hotel or resort staff, while the EYE Beacons are strategically placed throughout the premises. The GPS trackers, in conjunction with the EYE Beacons, track personnel in real-time using unique ID signals from each beacon and RSSI measurements. This allows for precise pinpointing of an employee’s whereabouts, even in areas where GPS tracking may be limited, such as stairwells, basements, and staff changing rooms. In the event of a common accident, such as a fall or lack of movement, an alert is sent to the security team or hotel manager on duty, enabling them to direct emergency help promptly, preventing wasted time and potentially life-threatening injuries or consequences. The TMT250 can also be used as a panic button in emergencies, such as threats, bullying, or sexual assault.

Benefits

The combined use of the Teltonika TMT250 and EYE Beacons offers numerous benefits for the hospitality industry:

1.  Improved Staff Safety: The autonomous GPS tracker enhances staff safety by enabling hotel management to monitor staff movements and ensure their well-being in emergency situations.
2. Increased Efficiency: Tracking and monitoring staff movements help identify bottlenecks and inefficiencies in staff workflows, leading to better resource allocation and improved overall efficiency.
3. Enhanced Customer Service: Real-time tracking allows hotel staff to respond swiftly to guest requests, resulting in improved customer satisfaction and loyalty.
4. Reduced Theft and Loss: GPS tracking helps prevent theft and loss of hotel property by allowing management to monitor staff movements and deter unauthorized activities.
5. Better Time Management: By tracking staff movements with the TMT250, hotel management can optimize time management and ensure tasks are completed on schedule.
6. Reduced Costs: Improved resource allocation and efficiency lead to reduced costs associated with staffing, inventory, and other operational expenses.
7. Improved Accountability: The Teltonika TMT250 helps hold employees accountable for their actions and ensures adherence to company policies and procedures.

Why Teltonika

Teltonika’s combined solution of GPS trackers and wireless ID beacons enhances the productivity of hotel or resort staff, enabling them to be more productive and efficient. It positively impacts overall security and well-being. Hotel managers can monitor employee locations, optimize performance, and simplify reporting, resulting in cost-effectiveness. With over 25 years of experience serving customers globally, Teltonika Telematics offers local expertise in over 160 countries. The company has manufactured 22 million IoT devices and provides a wide range of accessories and certified GPS trackers for various use cases in the telematics industry. Teltonika Telematics is a trusted provider of high-quality telematics solutions at competitive prices.